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The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. Citizenship and Immigration Services (USCIS)...
If you submit a paper DHS Form 7001, you will receive a CIS Ombudsman request number by email or mail after we input your information into our system. All requests for case assistance are reviewed to determine if it i...
DHS Form 7001, Case Assistance Form, is used to request case assistance from the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman).
When and how to submit a case assistance request and the types of cases the CIS Ombudsman's Office can help with.
Homeland Security
Overview of CIS Ombudsman's case assistance request process and DHS-Form 7001. (DHS Video by Vistra Corp./Released)
Apr 30, 2024 · Tips for how to best request case assistance from the CIS Ombudsman office.
DHS Form 7001 with Instructions DHS Form 7001, Case Assistance Form, is used to request case assistance from the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman).
Dec 16, 2021 · On February 7, 2022, the Office of the CIS Ombudsman hosted a listening session, provided an overview of the form revisions, and gathered feedback.
May 23, 2025 · CIS Ombudsman serves as a liaison between the public and U.S. Citizenship and Immigration Services (USCIS) - How to Submit a Case Assistance Request
